Contents:

  1. Free Delivery
  2. UK & NI Delivery
  3. Republic of Ireland Delivery
  4. Click & Collect
  5. Europe
  6. USA & Canada
  7. Shipping Dispatch Policy
  8. What Do I Do If I Haven't Received My Order?

 

 

1. Spend £60 in the UK or £100 in Ireland & Delivery is FREE!

We aim to dispatch all orders within 1 working day, or same day on orders placed before 12pm Monday to Friday.

We cannot be responsible for external circumstances that may cause delivery times to exceed our estimations.

 

2. United Kingdom & Northern Ireland Delivery

    Orders Below 2KG

    Standard Tracked Delivery (2-4 Days) - £4.95 

    Orders Weighing More Than 2KG

    Standard Tracked Delivery (2-4 Days)  £5.25

    Orders Weighing More Than 30KG

    Standard Tracked Delivery (2-4 Days) £9.95 

    Orders Weighing More Than 60KG

    Standard Tracked Delivery (2-4 Days) £14.95 

    3. Republic of Ireland Delivery

    Standard Tracked Delivery (2-4 Days)– £5.95

     

    4. Click & Collect

    FREE Choose ‘Store Collection’ as your delivery option when checking out online & collect your orders in store. We aim to fulfil Click & Collect orders within 2 hours, however if you haven't received your pickup notification and would like to come in before then please ring ahead and we can arrange this for you.

     

    5. Europe

    International Tracked & Signed Delivery - £15

     

    6. USA & Canada

    International Tracked & Signed Delivery - £30

     

    7. Shipping Dispatch Policy

    We aim to dispatch all orders within 1 working day, or same day on orders placed before midday Monday to Friday.

    We cannot be responsible for external circumstances that may cause delivery times to exceed our estimations.

    8.What Do I Do If I Haven't Received My Order?

    If you have not received your order within 5 working days, please check your parcel tracking. This will have been sent with your dispatch confirmation email.

    If you still cannot locate your package using this information, you can contact our customer service team.

    Email: shop@petandcountrystore.com 

    Phone: +44 28 2766 3513

    Live Web Chat 9am-5pm Monday - Saturday