Trixie Touring Harness - Forest

Product Details
  • webbing tape
  • comfortable to wear due to fleece padding
  • fully adjustable belly strap
  • compliant with animal welfare under Section 18 (AT)
Postage & Delivery

Contents:

  1. Free Delivery
  2. UK & NI Delivery
  3. Republic of Ireland Delivery
  4. Click & Collect
  5. Europe
  6. USA & Canada
  7. Shipping Dispatch Policy
  8. What Do I Do If I Haven't Received My Order?

 

 

1. Spend £60 in the UK or £100 in Ireland & Delivery is FREE!

We aim to dispatch all orders within 1 working day, or same day on orders placed before 12pm Monday to Friday.

We cannot be responsible for external circumstances that may cause delivery times to exceed our estimations.

 

2. United Kingdom & Northern Ireland Delivery

    Orders Below 2KG

    Standard Tracked Delivery (2-4 Days) - £4.95 

    Orders Weighing More Than 2KG

    Standard Tracked Delivery (2-4 Days)  £5.25

    Orders Weighing More Than 30KG

    Standard Tracked Delivery (2-4 Days) £9.95 

    Orders Weighing More Than 60KG

    Standard Tracked Delivery (2-4 Days) £14.95 

    3. Republic of Ireland Delivery

    Standard Tracked Delivery (2-4 Days)– £5.95

     

    4. Click & Collect

    FREE Choose ‘Store Collection’ as your delivery option when checking out online & collect your orders in store. We aim to fulfil Click & Collect orders within 2 hours, however if you haven't received your pickup notification and would like to come in before then please ring ahead and we can arrange this for you.

     

    5. Europe

    International Tracked & Signed Delivery - £15

     

    6. USA & Canada

    International Tracked & Signed Delivery - £30

     

    7. Shipping Dispatch Policy

    We aim to dispatch all orders within 1 working day, or same day on orders placed before midday Monday to Friday.

    We cannot be responsible for external circumstances that may cause delivery times to exceed our estimations.

    8.What Do I Do If I Haven't Received My Order?

    If you have not received your order within 5 working days, please check your parcel tracking. This will have been sent with your dispatch confirmation email.

    If you still cannot locate your package using this information, you can contact our customer service team.

    Email: shop@petandcountrystore.com 

    Phone: +44 28 2766 3513

    Live Web Chat 9am-5pm Monday - Saturday

    Can I Return This Item?

    I Need To Return An Item - How Do I Get Started?


    Unhappy with a purchase? Is it faulty or damaged?

    Contact us within 30 days, giving details of the product and the date of purchase. All items must be unused, with all labels and packaging included and in a resalable condition.  Please download the returns labels here.

    Return of goods is the buyer's responsibility and at the buyer's own cost. Please ensure that the item is sufficiently packaged as we are not responsible for any damage which could occur in transit.

    Our returns period is 30 days. When sending a return, the parcel is your responsibility until it reaches us. You are also responsible for the postage of the return parcel. We strongly recommend you send it recorded post. If you are returning an item because of a mistake by Pet & Country, or for a faulty item, we will refund the cost of postage for the returned item(s).

    My Item Is Faulty or Damaged!

    If you return an item is faulty, or which has been damaged in transit, the item must be returned to us in its original packaging and original condition.

    Genuinely faulty goods will be credited in full for the item. Returns cannot be considered after 30 days from date of purchase. 

    How Long Will It Be Until I Receive A Refund?

    Provided the goods are in their original condition and packaging and unused, we will issue a refund within 7 days of the item being received by us. This refund will be issued to the original method of payment.

    Please note that should an item have to be repackaged or there are signs of use or damage, we reserve the right to deduct a restocking/damage percentage from the refund amount.

    I'm Local & Want To Return The Items In Store.

    • Take your package to our store, including the packing slip that was inside your parcel, as this will provide proof of purchase.
    • For security reasons, you will not be refunded at the till, but via the original method of payment via our online system.

    Exchanges

    Please contact the store on 02827663513 if you require an exchange. Please note that we only send out the exchange item once the original item has arrived back with us in store. If you need an item quicker we would advise to order that item separately and return the other item as normal.

     

    Why You Should Shop With Us

    ✔ Trusted UK Business Since 2015

    ✔ Speedy & Trusted Delivery Partners In Royal Mail, DHL & Fastway Couriers

    ✔ Telephone & Email support available during opening hours

    ✔ Quality brands only - we are proud to stock the likes of Joules, Kong and many more!

    ✔ Secure Payment Methods Including Mastercard, Visa & Paypal

    ✔ You can visit us! We are located in Ballymoney, Northern Ireland.

    Contact Us

    Trixie Dog Harness size guide

    Refer here for your sizing options - each range, for example 20-30cm, shows the length each size can be adjusted up to and down to, where applicable. Some harnesses are adjustable at the waist only.

    Any Questions? 📞 028 2766 3513 Mon-Sat 9am - 5pm